FAQs
Shopping
What Shipping Methods Are Available?
We offer regular and expedited shipping for all our products.
How do I place an Order?
It's easy, you can navigate throught the site, select the product/s you want and click on checkout or add to cart in case you eant to shop for more products. Once you are redy to pay, the system will guide you to post your payment and select your shipping address.
Payment
What Payment Methods Are Accepted?
We accept all credit cards thanks to our partnership with SHOP. also we accept Paypal.
Do You Ship Internationally?
No, at this moment we only serve and deliver in the United States.
Returns
Is Buying On-Line Safe?
by Kaia is as safe to use as any other established e-commerce website. It protects your personal and financial information, and transmits all of it securely.
Do I have to pay anything to return my items?
No, by Kaia will be responsible in case of returns due to failure od the product.
How do I return an item?
If you have questions about returns, please review our Return Policy: https://bykaia.com/policies/refund-policy.
Shipping
How many day take for shipping?
3 to five business days